I want to buy a product how can I make the payment?
You can make the payment through PayPal, VISA, MasterCard and Discover. We use SSL secured Check out so you can make the payment without any worries.
I love a product, but I am unsure which size would fit me perfectly?
if you have any problems regarding the size, no worries. You can leave us a message that you’re unsure about the size here and our support agent will assist you in getting a perfectly fitted product.
Can I return the product if I don’t like it or if it does not fit me perfectly?
We want to ensure satisfactory customer experience that’s why our return policy is set for 07 days of delivery. You can return or exchange Regular Orders within 07 days of delivery for a full refund or exchange. Personalized or other customized product may not be returned for refund or exchange under any circumstances.
None of the given sizes seems to fit me perfectly; can I have a custom fit?
Yes, of course. You can select “Made to Measure” in size options and can provide your body measurements. In case you’re unsure of your body measurements then you can select “I am not sure, I’ll provide measurements later on email“ and place the order without any hesitation.
Once your order is placed, our customer support representative will get back to you and will guide you on taking your correct measurements.
Does Free Shipping apply to all countries?
Yes, Free Shipping applies to all countries.
What do I do if I receive a faulty item in my order?
We want to sort out any issues with faulty items straightaway.
As soon as you discover a fault, please contact our Customer Care team with:
- The order number
- The faulty item’s name and number
- A description of the fault (along with the pictures)
We’ll get back to you within 24 hours and once the details have been verified, will send you a replacement item as quickly as we can.
Why was my payment declined? What should I do?
Your payment may have been declined due to any of the following reasons:
Incorrect billing address and phone number:
Make sure that the billing address listed in your account matches that associated with your payment method.
Credit card limit reached:
Check your credit card limit. You may have reached your daily or total credit card limit when we tried to charge your card. Try decreasing your daily spending limit or enter a new credit card with a higher credit limit.
Credit / Debit Card Number:
Make sure that the credit card or debit card number is correct and up-to-date.
Credit / Debit Card Expiration date:
Review the expiration date on your credit card or debit card. If your card expired, update your credit card or debit card information.
PayPal account out of funds:
Make sure funds are available in your PayPal account if Paypal is listed as your payment method.